Hong Kong International Arbitration Centre Hong Kong International Arbitration Centre
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Flowchart of Internet Keyword Dispute Resolution Proceedings (Simplified)

Stage 1

 

Applicable Disputes

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You believe that the Internet keyword registered by the current owner is identical or confusingly similar to your trademark or service mark in which you have rights; and

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You believe that the current owner has no rights or legitimate interests in respect of the domain name; and

bullet You believe that your Internet Keyword has been registered and being used in bad faith.
 
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If your answer to these questions is YES
Timeline (Days)
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line 20
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line 5
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line 14
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20 days to complete Form R-K Failing which the Panel may determine the Dispute based upon the Complaint and evidence submitted
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5 days to appoint Panel
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14 days to render a Decision or the administrative proceeding can be terminated based upon a settlement agreement reached between the Parties
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3 days for the HKIAC to submit the Decision to the Parties

7 days for the Panel/ Parties to make any corrections of the Decision

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Stage 2

Submit a Complaint using Form C-K and the appropriate fee

 
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Stage 3

The HKIAC reviews Form C-K for administrative compliance

The Complainant withdraws the Complaint
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In Compliance?
no
Deficiencies rectified in 5 days?
yes yes line arrow line yes
Stage 4

(Commencement Date)
HKIAC submits explanatory cover sheet (Form NCP) - Notification of the Commencement of the Administrative Proceeding and Form C-K to the Respondent.

 
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Stage 5

The Respondent submits Form R-K to the relevant Office of the Centre

 
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Stage 6

The HKIAC appoints the Panel

 
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Stage 7

Panel renders a Decision

 
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Stage 8

The HKIAC posts the Decision on the website and notifies the Parties involved, the Registrar(s) and CNNIC respectively

 
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