WWW HKIAC

Domain Name Dispute & ODR

Introduction

The HKIAC places great emphasis in providing online dispute resolution services in a wide variety of areas including the areas of intellectual property and information technology. Thus, the HKIAC has set as one of its goals to be one of the leaders among online dispute resolution providers in regard to domain names and E-Commerce.

The HKIAC provides online dispute resolution services in the following ways:-

1.

Dispute Resolution for gTLDs (for example: .com, .net and .org etc) - (UDRP)

As a partner in and manager of the Hong Kong Office of in the Asian Domain Name Dispute Resolution Centre which is one of the four domain name dispute resolution providers approved by the Internet Corporation for the Assigned Names and Numbers (ICANN) to provide domain name dispute resolution services in regard to generic top level domain names (gTLDs) such as .com, .net and .org. Disputes in regard to gTLDs are carried out under the Uniform Domain Name Policy (UDRP) issued by ICANN. Dispute Resolution for gTLDs.

 

2.

Dispute Resolution for ccTLDs (for example: .hk, .cn , .pw and .ph etc)

a.

The HKIAC is the sole provider of dispute resolution services in regards to .hk domain names, having been appointed for such purpose by the Hong Kong Domain Name Registration Company Limited (HKDNR). Mandatory final and binding arbitration is the method chosen by HKDNR for the purpose of resolving disputes in regards to .hk domain names. Dispute Resolution for .hk

b.

The HKIAC has been appointed by the China Internet Network Information Center (CNNIC) to resolve .cn domain name disputes. Dispute Resolution for .cn

c.

The HKIAC was appointed by the .pw Registry Corporation as the sole .pw Domain Name Dispute Resolution Service Provider. Dispute Resolution for .pw

d.

The HKIAC was recently appointed by the .dotPH - the Official Domain Name Registry for Philippines to resolve .ph domain name disputes. Dispute Resolution for .ph

3.

DotAsia Sunrise Challenge Policy.

On 21 December 2007, DotAsia Organisation (DotAsia) announced the appointment of the Hong Kong International Arbitration Centre (HKIAC) as the global official dispute resolution provider to handle disputes and challenges arising out of the launch of the .Asia domain.

The ADNDRC has started to handle Registrar Transfer Disputes under the ICANN Registrar Transfer Dispute Resolution Policy since 11 December 2004. Dispute Resolution for Registrar Transfer Disputes.

The HKIAC has been appointed by the CNNIC as a provider to handle Internet Keyword Dispute under CNNIC's Internet Keyword Dispute Resolution Policy. Dispute Resolution for Internet Keyword Dispute.

The HKIAC has been appointed by the CNNIC as a provider to handle Wireless Keyword Dispute under CNNIC's Wireless Keyword Dispute Resolution Policy. Dispute Resolution for Wireless Keyword Dispute.

Webtrust Programme is a third party arbitration framework for the use and adoption by on-line merchants to handle consumer disputes on-line. It is jointly promulgated by the HKIAC and the Hong Kong Institute of Certified Public Accounts in January 2002. The HKIAC is the administrative organisation of that programme, responsible for administering the Programme and appointing of arbitrator. The HKIAC Electronic Transaction Arbitration Rules was adopted as the rules for the arbitration process of that programme.

In order to facilitate the efficient and speedy disposition of domain name disputes, the HKIAC, with technology powered and supported by the Tradelink Electronic Commerce Ltd., has developed a proprietary on-line dispute resolution system for gTLD and hkTLD, which permits parties to conduct their domain name dispute cases by means of a sophisticated fully on-line web-based system. If parties would like to handle their cases off-line, submission by post and fax is also welcomed.