Booking Terms

Opening Hours

  • HKIAC's opening hours are from 9.00am to 6.00pm Mondays to Friday. Special arrangement can be made for bookings beyond normal office hours.
  • Bookings for Saturdays and/or Sundays can be arranged, subject to staff availability.
     

2024 BOOKING TERMS AND CONDITIONS

1. 100% is payable at the time of confirmation for any amount under HK$20,000 as indicated in the invoice.

2. For any amount above HK$20,000 as indicated in the invoice, the following terms apply:

  • A 20% non-refundable deposit of the total amount due is payable at the time of confirming a reservation.

If a reservation is made more than 30 days before the first day of the booking start date: 

  • 20% non-refundable deposit of the total amount due is payable at the time of confirming a reservation.
  • 40% of the total amount as indicated in the invoice is payable 60 days prior to the first day of the booking start date. 
  • The remaining 40% of the total amount as indicated in the invoice is payable 21 days prior to the first day of the booking start date.

If reservation is made within 30 days of the first day of the booking start date:

  • 100% is payable at the time of the confirmation to secure the reservation at HKIAC
  • If at any point the required deposit and payments are not paid at the relevant due date, HKIAC may inform the parties in order that one or another of them may make the required payment.  If such payment is not made within the time period granted, HKIAC reserves the right to cancel the booking with all deposit and payments already paid to HKIAC forfeited.
  • HKIAC reserves the right to refuse the usage of its venue and facilities, if the payment as indicated in the invoice is not received in full before the due date of the event.
  • HKIAC may impose a late fee of up to 10% of the total amount as indicated in the invoice for overdue invoices.

Cancellation:

  • Any cancellation request must be confirmed in writing (by letter, fax or email).
  • 20% non-refundable deposit is payable at the time of making a reservation.
  • 60 days or less prior to the first day of the booking start date – 40% full rate payable (in addition to the 20% non-refundable deposit).
  • 21 days or less prior to the first day of the booking start date – 100% full rate payable (inclusive of the 20% non-refundable deposit).

Typhoon 8 or Extreme Condition or Black Rainstorm Signal Arrangements:

  • If there is a typhoon 8 or above / extreme condition / black rainstorm signal is hoisted, HKIAC office will be closed.
  • HKIAC staff will report to work within 2 hours after Typhoon Signal No. 8 or above / extreme condition / black rainstorm signal has been lowered or replaced by a lower signal at or before 1:00pm. 
  • If Typhoon Signal No. 8 or above / extreme condition / black rainstorm signal is still hoisted at or after 1:00pm, booking on the day will have to be cancelled.  Parties are free to choose an alternative date, but please note that the alternative date for the room is subject to availability. 

 

 

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